Henrietta – veterinary petcare in Rochester, NY

Hours of operation

  • Mon 7 a.m. - 6 p.m.
  • Tue 7 a.m. - 6 p.m.
  • Wed 7 a.m. - 6 p.m.
  • Thu 7 a.m. - 6 p.m.
  • Fri 7 a.m. - 6 p.m.
  • Sat 8 a.m. - 6 p.m.

Behavior evaluation

Get help decoding if your dog or cat’s behavior is related to a medical concern, and advice on helpful resources to keep your pet in happy woofs and meows.

Coat and skin care treatment

Coat and skin are an important indicator of your pet’s health. We’ll assess abnormalities, provide diagnostic plans, and suggest treatments to help their condition.

Comprehensive exams

Part of our preventive care practice, our comprehensive exams cover your pet’s major body systems. Regular exams help to monitor your pet’s physical condition as part of your pet’s overall well-being.

Gastrointestinal illness diagnosis and treatment

If your four-legged-friend has an upset stomach or vomiting issue, we can help determine appropriate remedies or diagnose an underlying condition.

Nutrition advice

Healthy and nutritious meals for the win! Get advice about a quality, balanced diet for your dog or cat’s life stage, lifestyle, and condition.

Orthopedic evaluation and treatment

Our teams perform full body assessments of your pet’s musculoskeletal and neurological systems, as well as radiographs and other specific diagnostic tests, to determine any structural issues in the bones, joints, ligaments, or tendons.

Parasite control

Screening and treatment plans for internal and external parasites, infestations, and secondary diseases, plus multiple options for parasite prevention and medications.

Vaccinations

We offer all routinely recommended vaccinations for dogs, cats, kittens, and puppies, including rabies, feline leukemia, and parvovirus, and more based on your pet’s location and lifestyle.

Dental digital x-ray

Our digital x-ray machines help us see below the surface of your pet’s gum line and evaluate each tooth so we can see tooth root concerns, perform extractions, and send images to specialists if appropriate.

Digital radiography

Our modern digital radiography enables us to examine your BFF’s body systems like their cardiopulmonary, gastrointestinal, and reproductive systems.

In-house laboratory diagnostics

We have an in-house lab for same-day results, so we can help determine or rule out specific conditions affecting your pet.

General dentistry

Our veterinary teams provide professional dental cleanings to support oral health. Ask about gingival flap surgery, extractions, and other dental techniques.

General surgery

In addition to routine spays and neuters, ask about dermatological, soft tissue, and orthopedic surgeries

Spaying and neutering

Spaying and neutering can help control the population of unwanted shelter animals and minimize some behavioral issues.

Curbside drop off available

Curbside check-in and drop-off service is available at many Banfield locations. Make appointments even easier by downloading and filling out the Patient Drop-Off form so it’s ready when you arrive.

Drop off services

Curbside check-in and drop-off service is available. Make appointments even easier by downloading and filling out the patient drop-off form so it’s ready when you arrive.

End of life care

When it’s time for end-of-life care, we’re here to discuss humane options, including in-office euthanasia.

Exotic pet care: rabbits, rodents, and small mammals

Rabbits, rodents, and small mammals like hedgehogs or sugar gliders need love and petcare, so call our customer service number to see what services are available.

Foreign language and ASL interpretation services

We offer free interpretation services for over 350 languages. Let your veterinary team know before your appointment and you will be connected by phone to a professional translator who can help you clearly understand your pet’s diagnosis and treatment needs.

In-house pharmacy

Our Banfield locations feature a full in-house pharmacy so you can conveniently pick up pet medications at your pet’s appointment.

Medical grooming

We offer medical grooming under anesthesia, under the supervision of our veterinary teams. Our team uses safe, medicated shampoos and conditioners for bathing, ending with a toenail clip.

Microchipping

A tiny microchip implant can help give you peace of mind beyond a collar and tag, because vets and shelters routinely scan for a microchip in recovered pets.

Online pharmacy

Easily place orders from home and have them delivered right to your doorstep via out online pharmacy.

WISDOM PANEL™ canine DNA test

A WISDOM PANEL™ canine DNA test uses a small blood sample to detect the breeds in your dog’s genetic makeup, helping you to you deepen your insights and improve your understanding of your pet, their potential health needs, and their behaviors, quirks, and temperament.

Joint health supplements

Parasite control products

Flea and tick prevention treatment products and plans, including choices among topical and oral medications for your pet’s unique needs and lifestyle.

Skin and coat care products

Help keep your pet’s skin and coat healthy and clean with skin and coat care products for what your pet’s floof needs.

Banfield’s here for the love, health and happiness of your pet

Banfield Pet Hospital® - Henrietta provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

How to find us:
We are located inside PetSmart on Jefferson Road.

Interested in an affordable preventive care package for your BFF? Take a look at our Optimum Wellness Plans®.

Our team

Dr. Spacher grew up in Rochester, NY. He graduated from St. John Fisher College with bachelors of science degrees in biology

About Dr. Aaron Spacher

Dr. Nagel grew up in New Jersey and received her B.A. in Biology at Middlebury College in Middlebury, VT in 2003. She then co

About Dr. Allison Nagel

Dr. Viviana Gonzalez-Bouza graduated from Cornell University in May 2016 with a bachelor's degree in animal science and educa

About Dr. Viviana Gonzalez-Bouza

Callie has been with Banfield for a little over a year and has been practicing as a licensed technician for over 11 years. Sh

About Callie

Char has been a Licensed Veterinary Technician at Banfield since 2017. She has a revolving fondness for all animals and could

About Char

Danielle has been working as a Licensed Veterinary Technician at Banfield since 2015. In her time away from work she enjoys d

About Danielle

Jen has been a Licensed Veterinary Technician with our Henrietta Banfield family for almost 9 years. She is a lover of feline

About Jennifer

Jen has been working as a Licensed Veterinary Technician for over 26 years and has been with Banfield for almost 7 years. In

About Jennifer

Megan has been with Banfield since 2019 and has been practicing as a Licensed Technician for over 10 years. She brings lots o

About Megan

Nichole has been a Licensed Veterinary Technician since 2013 and has been with Banfield for the past 6 years. When she's not

About Nichole

We are so happy to have Zuri as a part of our Banfield Family. Zuri is a Licensed Veterinary Technician. When she is not at w

About Zuri

Erin has been a Practice Manager with Banfield since 2015 and has been working in veterinary medicine for over 16 years. Her

About Erin Lesnick

Kelsi has been working with Banfield since 2016. She began her career with Banfield in Florida and has recently transferred b

About Kelsi

Mandy has been been with Banfield Henrietta July of 2020 and was previously working at a Banfield in California. She has been

About Mandy

Morgan has been with our Banfield family since September of 2019. While she has only been with us a short time she has been p

About Morgan
A woman carrying a small dog walking next to a Banfield Associate

Optimum Wellness Plans®

Affordable packages of smart, high-quality preventive petcare to help keep your pet happy and healthy.

See OWP packages